Cell phones and the Internet take a lot of the angst out of problem-solving on the road. As we drove into Hays, Kansas, I looked up auto repair shops online, then began calling. The first man said he didn’t have the equipment to test the batteries, but Augie’s Repair and Towing did. Then he proceeded to give me detailed directions on how to get there. What a nice guy!
Augie’s took us right in, discovered one of the house batteries was shot, and called around town until they found a replacement to install. David knew we were being well taken care of when he realized that this was the very shop that repaired his truck when it broke down in Hays seven years earlier. And the same mechanic fixed it! Augie’s is competent, affordable and friendly.
As we left, David told Augie, ”The next time we’re in Hays, we’ll swing by, but just to say ‘hi.’”
